I was trying to reply to some kind messages sent by Bill and Raymond. Clicked on the 'respond' button but it did nothing.

Peter Pallai

Hello, Peter.

I'm not quite sure what you mean by what you've put on the User Forums.

Neither Bill nor Raymond are on the Sloane website so couldn't have sent you a message from it. I don't know what 'Respond' you clicked on either.

Some confusion here, Peter. Please put me out of my misery.

Mark

Peter,

I think we've solved the mystery between us, the programmers and I.

At the time Bill and Raymond sent you those emails, the box on your Profile that says 'Allow only fellow Classmates to view my Profile details', was probably unchecked. Checking it makes sure only others registered on the website can see your personal details but, if you leave it unchecked, anyone putting your name into a search engine is likely to come across your Profile and from it they can go through the motions of sending you a message as if they were also registered on the website.

I don't know what dates they sent you the messages but, at some stage after receiving them you (or even I, as I'm in the habit of doing it if I see it hasn't been done)must have checked the Profile Visibility box on your Profile, thus preventing anyone else from doing what they'd done, in future.

Anyone who sends you an email in that way can be replied to, which is what you tried to do. The fact that you couldn't means you don't have a default email program hooked up in Windows. If you click an email link in a web browser your default email program will immediately launch, but only if you have one. This seems to have been why the 'Respond' button, you saw beneath those two emails, failed.

As I'm sure you would liked to have been able to reply to Bill and Raymond, I've asked the programmers if there is some way they can check to see what email addresses the two emails came from. If they come up with them, I'll let you have them and you can send Bill and Raymond an email direct.

 

Peter,

This, hopefully, is the last I'll have to say on the matter!

The programmers got back to me and pointed out the following -

Any email you receive that's been sent from outside the site in the way that I explained in my last message, WILL show up in your Inbox and you can RESPOND to them.

If you have your own private email program set up, clicking on the 'Reply' button should automatically open it up. In the unlikely event of you not having email software on your computer, just hovering your mouse over the 'Reply' button should reveal the sender's email address in your browser's status bar (the one at the bottom of your browser window), so you can make a note of it.

I hope some of this helps.